RTI: Unable to log on (OpenInsight Specific) [Revelation On-Line Wiki]

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
[[https://www.revelation.com/|Sign up on the Revelation Software website to have access to the most current content, and to be able to ask questions and get answers from the Revelation community]]


==== RTI: Unable to log on (OpenInsight Specific) ====
=== At 27 MAY 1999 08:55:04PM dsig@teleport.com wrote: ===
 
{{tag>"OpenInsight Specific"}}
 
<QUOTE>
RTI,



I have not received a check, as promised from JA BUT I am unable to track open problems on the WORKS section, which would be fixed as promised by JA.



Please:



1) let me know if the repository probems are fixed

2) get refund my check or get me copy of credit to my credit card



OR



3) get my reauthorized to track the open problems.





dsig@teleport.com onmouseover=window.status=imagine ... ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080
</QUOTE>
----

=== At 28 MAY 1999 08:53AM Robin Mercer wrote:  ===

<QUOTE>Hi David



On 5/17 at 11:47 Fedex tracking number 811613236609 was delivered to your location.  This packet contained a copy of RMA #71620 along with a copy of the credit that was issued to your American Express card. If you need another copy of this, I will send it to you. 



If you have any further questions, please contact us directly!  



Also, Susan received your thank you for the responses that we provided to you!



</QUOTE>

----

=== At 28 MAY 1999 10:54AM dsig@teleport.com wrote:  ===

<QUOTE>Robin,



Thanks for you reply .. 



First .. here is Susans message in total.



*********************************************

At 0331 PM 5/14/99 -0400, you wrote

Mr. Sigafoos



Here is Revelation's response with regard to your question on SCAN_REP.



The SCAN_REP utility is designed to locate potential deployment problems

caused by

invalid data in the system repository (SYSREPOS).  Due to the complicated

nature of the

task, SCAN_REP may not identify all entities that could cause problems and

furthermore

may find invalid data that is the result of the build process for

OpenInsight upgrades.  In

other words, even in a freshly installed system, it is possible that

SCAN_REP will find

repository entries that fail some of the SCAN_REP tests.  This in no way

implies that

OpenInsight will not operate correctly or successfully deploy applications.

You are correct

that in a freshly installed system, no system entities (SYSPROG) should

fail the tests; we will

resolve those errors as soon as possible.



Regards, Susan Noyes



*******************************



As you mentioned I did thank her for this reply.  Although I am not sure why scan rep should show things as wrong and them not be wrong I can live with that.  Hey it is only a tool .. yes?



But there was no discussion of my posting about Deploying Dictionary Items.  On the works page, if it hasn't been delete yet, i detailed a problem with deploying dictionary items.  I ran through a complete scenerio in a NEW OI 3.7, using the Examples application.  



The Long/Short is that changes to dictionarys do not seem to be being maintained in the repository .. thus trying to use the deployment app does not find them.



THIS is what i need feed back on.



As for the fed ex .. No on at this house has recieved a package.  I will check with my PO box to see if it went there although I don't quite understand that as I got my Works Certificate at this address ..  I will check into that.



Thank you and I look forward to more information on Deploying Dict items.



dsig@teleport.com onmouseover=window.status=imagine ... ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

</QUOTE>

----

=== At 02 JUN 1999 10:24AM dsig@teleport.com wrote:  ===

<QUOTE>Robin,



1) I checked with my mail drop.  No one there received the FedEx.  No one I can think of received it SO I hope you will check into finding where it was delivered.



2) Since the check was not delivered to my house AND since I paid for the WORKs memebership with my AMX card please credit my amx card and send me a copy of the receipt to 



SigSolutions

PO Box 19730-16

Portland, Oregon  97219



3) Is there any word on the repository question I have placed in the works?





dsig@teleport.com onmouseover=window.status=imagine ... ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

</QUOTE>

----

=== At 03 JUN 1999 10:19AM dsig@teleport.com wrote:  ===

<QUOTE>Robin,



Just checking in to see if there was any progress in duplicating the problem I reported on the repository AND to see if/where my money is.



thanks in advance for any info ..



dsig@teleport.com onmouseover=window.status=imagine ... ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

</QUOTE>

----

=== At 03 JUN 1999 01:41PM Cameron Revelation wrote:  ===

<QUOTE>The next upgrade will automatically correct the repository entries.  To resolve this problem in the mean time, execute the following commands from the command line in the System Editor or the System Monitor:



run delete_row "SYSREPOS", "SYSPROG*DLL**RESFR"

run delete_row "SYSREPOS", "SYSPROG*OSFILE**IMGBMP"

run delete_row "SYSREPOS", "SYSPROG*OSFILE**IMGEPSF"

run delete_row "SYSREPOS", "SYSPROG*OSFILE**IMGGIF"

run delete_row "SYSREPOS", "SYSPROG*OSFILE**IMGPCX"

run delete_row "SYSREPOS", "SYSPROG*OSFILE**IMGTGA"

run delete_row "SYSREPOS", "SYSPROG*OSFILE**IMGTIFF"

run delete_row "SYSREPOS", "SYSPROG*OSFILE**IMGWMF"



You can also delete the following OS files if they exist in your OpenInsight directory:



RESFR.DLL

IMGBMP.DIL

IMGEPSF.DIL

IMGGIF.DIL

IMGPCX.DIL

IMGTGA.DIL

IMGTIFF.DIL

IMGWMF.DIL



Cameron Purdy

Revelation Software

</QUOTE>

----

=== At 03 JUN 1999 01:58PM Robin Mercer wrote:  ===

<QUOTE>David,



You will not be receiving a check, your payment was made by Am/Ex and a credit for $895 was issued on 5/13/99 to your Am/Ex card.



We Federal Expressed you a copy of this on 5/17.  If you would like another copy, please let me know.



I believe Cam has answered your other question.  



Thank you

Robin

</QUOTE>

----

=== At 03 JUN 1999 02:05PM dsig@teleport.com wrote:  ===

<QUOTE>Cameron,



Thanks for the good news.  I will tell my client that we have a work around and that the system will be fixed in a future update.



Thanks again



dsig@teleport.com onmouseover=window.status=imagine ... ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

</QUOTE>

----

=== At 03 JUN 1999 02:07PM dsig@teleport.com wrote:  ===

<QUOTE>Robin,



Thanks for the quick update.



I am glad to hear that my amx was credited but i never did receive nor did I sign for anything.



Yes .. I would like to have a copy of the receipt.



Thank you very much





dsig@teleport.com onmouseover=window.status=imagine ... ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

</QUOTE>

----

=== At 03 JUN 1999 02:12PM dsig@teleport.com wrote:  ===

<QUOTE>Cameron,



I believe that I thanked you a little early .. well actually thanks for the one fix on the odd stuff from the repository but



As I mentioned last the real important stuff is the problem with dictionary changes not being tracked in the repository and so they don't come up in a deployment.



Have you been able to duplicate per my message on the works?  If not I can walk you through the scenerio with a fresh copy of OI.  If so then do you have a guess when that will be fixed.



thanks



dsig@teleport.com onmouseover=window.status=imagine ... ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

</QUOTE>

----

=== At 03 JUN 1999 02:23PM Cameron Revelation wrote:  ===

<QUOTE>[i]... dictionary changes not being tracked in the repository ...[/i]



Yes, that is a known bug and I've already started a fix for it.  I can't guarantee it will be in the next major release, but I am hoping I will finish.  (It is a big change.)



Cameron Purdy

Revelation Software

</QUOTE>

----

=== At 03 JUN 1999 04:42PM dsig@teleport.com wrote:  ===

<QUOTE>Cameron,



Thanks for the update.  



Do you have a good work around to this?  I guess I could/can keep track of all dict changes and then check them out?  But then how to get them into the runtime systems.  Some of these dict items have Indexes added.





dsig@teleport.com onmouseover=window.status=imagine ... ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

</QUOTE>

----

=== At 03 JUN 1999 05:02PM Robin wrote:  ===

<QUOTE>David



I keep trying to fax you but it never goes through.  Could you let me know what address you would like the copy of the credit mailed to or how I can fax it to you?



Thanks

Robin

</QUOTE>

----

=== At 04 JUN 1999 12:41AM akaplan@sprezzatura.com - [url=http://www.sprezzatura.com]Sprezzatura Group[/url] wrote:  ===

<QUOTE>Suppose you could whip up a quick MFS, update date/time in a user field in the dict and application row repos entity.   Shouldn't be more than about 20 lines of actual code in the write section of MFS.





akaplan@sprezzatura.com

[url=http://www.sprezzatura.com]Sprezzatura Group[/url]

[img]http://www.sprezzatura.com/zz.jpg[/img]

</QUOTE>

----

=== At 04 JUN 1999 07:52AM Cameron Revelation wrote:  ===

<QUOTE>Aaron,



If it were that easy, it wouldn't still be a bug ;-)



The problem is that TableAPI, used by Form Des and Table Builder, creates a copy of the table to work on and then copies it back over the original.  (Not record-level stuff.)



Take an engine log of Table Builder in action to see what I mean.  Also compare the REV##### before and after.



Cameron Purdy

Revelation Software

</QUOTE>

----

=== At 06 JUN 1999 10:37PM akaplan@sprezzatura.com - [url=http://www.sprezzatura.com]Sprezzatura Group[/url] wrote:  ===

<QUOTE>Well, there's one thing doing it properly.  It's another thing to whip up a quick hack to serve a specialised purpose.  I think Dave can whip up a solution for himself in no time.





akaplan@sprezzatura.com

[url=http://www.sprezzatura.com]Sprezzatura Group[/url]

[img]http://www.sprezzatura.com/zz.jpg[/img]

</QUOTE>

----

=== At 08 JUN 1999 01:31PM dsig@teleport.com wrote:  ===

<QUOTE>Guess I will have to.  I find it odd that I am the only one who tries to update users systems ... or others left it to me to complain (knowing that I would) until i got booted 





dsig@teleport.com onmouseover=window.status=imagine ... ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

</QUOTE>

----

=== At 08 JUN 1999 03:24PM Don Bakke wrote:  ===

<QUOTE>FYI,



Our updates are typically component oriented. I'm sure eventually we'll have to deal with dictionary updates and index changes...then we'll complain :-)



dbakke@srpcs.com

[url=http://www.srpcs.com]SRP Computer Solutions[/url]

[img]http://www.srpcs.com/srpicon1.gif[/img]

</QUOTE>

----

=== At 09 JUN 1999 08:39AM dsig@teleport.com wrote:  ===

<QUOTE>be careful about complaining .. you might want to call getting the repository to work an enhancement 



That's just from a squeaky wheel of course :-)



But now that cameron is on the problem I expect it will be taken care of pretty well (and hopefully quickly).  He doesn't seem to let 'known' problems exist.



dsig@teleport.com onmouseover=window.status=imagine ... ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

</QUOTE>


[[https://www.revelation.com/revweb/oecgi4p.php/O4W_HANDOFF?DESTN=O4W_RUN_FORM&INQID=NONWORKS_READ&SUMMARY=1&KEY=DE0A88CF27C0BE998525677F00050AD4|View this thread on the  forum...]]