Password issues even with OI 4.1.3a (OpenInsight 32-bit Specific) [Revelation On-Line Wiki]

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==== Password issues even with OI 4.1.3a  (OpenInsight 32-bit Specific) ====
=== At 01 JUL 2004 12:34:26PM Shimada Bryant wrote: ===
 
{{tag>"OpenInsight 32-bit Specific"}}
 
<QUOTE>
We have a client that has been having user password issues. It's becoming more urgent especially since they rely on the software for everything they do. We've upgraded them to OI4.1.3a and the problem still persist.  PLEASE HELP!!  :-)



Only certain users are having to have their passwords reset and no commonalities between them to help pinpoint what it might be.



Background information:



-The client uses Windows server 2000 and they're using All Networks Driver version 2.1 for OI



- Confirmed and not using the password expiration feature.  I've webexed and watched them reset passwords for the users with the issue. 



- We've deleted these users who were having issues and added them back into the system even and still it's a problem



- We've tried changing them to "System Administrator" instead of "User" in DB Manager



- We've checked the security rights at the OS level - and made sure that flag all files under OI as read-write-sharable (not just the REV files) 
</QUOTE>
----

=== At 01 JUL 2004 10:29PM Steve Smith wrote:  ===

<QUOTE>Have you ruled out malicious activity?

</QUOTE>


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