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==== Indexing and/or Filtering Issues (OpenInsight Specific) ====
=== At 03 NOV 1998 12:13:35PM Dave Hayden wrote: ===
 
{{tag>"OpenInsight Specific"}}
 
<QUOTE>
We are experiencing a peculiar problem.  When using a front end application to query an OI database, not all entered information is displayed in the result set when an open ended query is used.  There are a number of rows that are missing.  However, if a specific query is used, the result set includes the record.  It behaves like a filtering problem, but we cannot identify anything that is unique to the missing data.  Perhaps there is a problem with the indexer?



If anyone can give us some guidance, we would greatly appreciate it.  We are ending up with a good deal of duplicate information because our user base is re-entering data that they do not see in the table.



Thanks



Dave  
</QUOTE>
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=== At 04 NOV 1998 04:06PM Scott Kearney wrote:  ===

<QUOTE>Dave,



Make sure that if you:

   - have a dedicated indexer, make sure the background indexing time in the Environment settings is set to 0.

   - don't have a dedicated indexer, that the background indexing time is set to a non-zero value.



Also, see if the same problem occurs if you copy the data (w/program files) to a local drive and attempt to access the stubborn record ranges.



There are a few other suggestions I could make, but I'd need to know more about the setup: What client OS? What NetOS? Version numbers...



-Scott

Revelation

</QUOTE>


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