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==== EMS and Windows NT (AREV Specific) ====
=== At 19 APR 2001 02:18:54PM Erica Bartlett wrote: ===
 
{{tag>"AREV Specific"}}
 
<QUOTE>
I am working with someone running an Arev 3.12 product, with an NT network and Windows NT 4.0 machines. This product has been running for some time, successfully, on all the user machines, but now when they're trying to set it up on a new machine, they get messages about EMS not being activated. To run the application, they are simply using a shortcut to where the app resides on the server - all the machines are accessing the same application, but the new one is the only one getting the memory message. It's a Compaq Deskpro EN 733Mhz machine. The other machines are older Compaq's.



If anyone has any thoughts as to why this might not be working on one computer, or anything that I could check, it would be greatly appreciated.



Thanks,

 Erica Bartlett
</QUOTE>
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=== At 19 APR 2001 03:22PM Don Miller - C3 Inc. wrote:  ===

<QUOTE>Erica ..

There have been numerous posts about EMS and come Compaq machines on the Forum.  I suggest that you do a search using the following link:

http://www.revelation.com/search.nsf/$SearchForm?SearchSite

which should head you in the right direction.

HTH

Don Miller

C3 Inc.

</QUOTE>

----

=== At 19 APR 2001 03:30PM rayc@symmetryinfo.com wrote:  ===

<QUOTE>Erica,

Here's something I had save (cut/paste) earlier from a posting on this website.



It looks like you have the Compaq EN pc. Hope this help you. You may trying calling Compaq.





****** Article on Compaq EN series ******



Compaq acknowledge there is an issue with the Deskpro EN series!



Apparently there have been documented cases where EMS has been unable

to be activated.



A Canadian firm has caused this matter to be escalated to Level 3

Technical support within Compaq and with our case coming before them

at the same time the matter is now in the hands of the Corporate

Support team.



Compaq have undertaken to arrange a Patch!



We are grateful for their assistance with this critically important

matter and look forward to a speedy rectification.



Serious lesson for ALL Arev developers ..... check PC's out BEFORE

purchasing in bulk so that such an occurrence does not become a very

serious threat to the viability of your business.



In our case, there are 17 PC's involved and tens of thousnds of

dollars of investment as well as our credibility with our clients.



Thanks to all contributors to this discussion thread.



We will keep you posted.



****** End of Item



rayc@symmetryinfo.com onmouseover=window.status=imagine ...  ;return(true)"

[url=http://www.symmetryinfo.Com" onMouseOver=window.status=Imagine ... ' ;return(true)]Symmetry Info[/url]

Ray Chan ~ Symmetry Info



</QUOTE>

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=== At 10 MAY 2001 08:25AM kevin gray wrote:  ===

<QUOTE>erica,

Compaq have a patch to fix this.



The work around as a temp measure is to disable the inbuilt NIC and

install a separate network card pending receipt of the patch.



After the patch all works as it should.



Kind Regards,

Kevin Gray

email kevin@graycorp.com.au

</QUOTE>

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=== At 16 MAY 2001 01:00PM Erica Bartlett wrote:  ===

<QUOTE>This did get resolved after getting a BIOS patch from Compaq. Thanks for the input.



- Erica

</QUOTE>


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