{{tag>category:"OpenInsight 32-bit" author:"Mike ONeal" author:"bob carten"}}

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==== printing issue (OpenInsight 32-bit) ====
=== At 24 NOV 2021 11:31:32AM Mike ONeal wrote: ===
 
 
<QUOTE>
Hello all - 



We have a site that is unable to print from both BRW and SLIST.  No error message in BRW just a bunch of empty blocks appear, in SLIST the message is:  "SPR014 Set 'PaperSize' Property Error in the SLIST_PRINTER_CREATE method..."



They have run the clientsetup (so I am told....), other machines on their network can print fine.  The machine in question used to work and now it does not.  A re-boot did not work.  OI 9.4.4

Any suggestions?

Thanks much,



Mike O.


</QUOTE>
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=== At 24 NOV 2021 01:18PM bob carten wrote:  ===

<QUOTE>Is there a default printer defined for the machine?



Can you print from Notepad?

</QUOTE>

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=== At 26 NOV 2021 12:05PM Mike ONeal wrote:  ===

<QUOTE>Thanks Bob! They had redirected to a print driver for a label embosser.  Mike

</QUOTE>


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