OI Slow access when second user runs software (OpenInsight 32-bit Specific)
At 25 JUL 2007 08:48:28AM David E Schranz wrote:
We have a user who's OI 7.2 system is installed on a network using the Universal Driver 3.?? and the system runs fine when only one user is logged on, but when a second user runs the software it is extremely slow.
It takes several seconds to access a single screen and many more when running processes that usually take a few seconds.
They are using a Windows 2003 Server and XP Professional Workstations. OpenInsight Version 7.2 - 32-bit is being used.
We tried logging in as the second user from several different workstations and the system is still extremely slow.
If the first original user logs out of OI and the second (slow) user logs on then the second user works fine until the first user logs in again.
So the problem exists when a second user accesses OI from a workstation.
In fact once the second user logs on even the first user experiencies speed problems.
Any Suggestions would be aprreciated ?
At 25 JUL 2007 09:29AM [email protected]'s Don Bakke wrote:
David,
Before trying various configuration options (which we can get into later if necessary) try reinstalling the UD service. This has been the solution for your exact problem for us.
At 25 JUL 2007 10:28AM [url=http://www.sprezzatura.com]The Sprezzatura Group[/url] wrote:
Also check that you don't have an lh3.log hanging around.
World leaders in all things RevSoft
At 25 JUL 2007 09:48PM Colin Rule wrote:
Are they logging in with the same workstation login?
At 26 JUL 2007 04:43AM David E Schranz wrote:
The workstations are using seperate user logins and they are both running on Win XP
At 27 JUL 2007 01:42AM Colin Rule wrote:
Sorry, I actually meant Station Id, not login.
I would expect the Station Id would be different, but worth a check, as this causes the situation you describe. Check @Station variable.
At 01 AUG 2007 10:59AM David E Schranz wrote:
The @station(s) are different on the seperate workstations
david