A client installed Service Pack 9 on Novell 4.2.
Client is running NLM, AREV 3.12
Performance over the next 2 months was poor but not immediately attributable to SP9 install.
Master CNE reviewed system and it was perfect but suggested removal of Service Pack 9.
Client removed SP9. SP6, not previously installed, remained.
Performance now has returned to fantastic.
Has anybody had problems with SP9 on Novell 4.2?
Does anybody have an ideal what Service Pack 9 might have done to cause such a drop in performance?
Client needs to solve problem because SP9 is required for backup software which now is refusing to run. So client's option is to have a backup and a crappy AREV system or a fast AREV with no backup. Ouch.
I can get more details if required.
cheers
Ted Archibald, Parsec Systems, Tsawwassen BC
Ted
Not sure about SP9 (or Novell 4.2 for that matter!) but have you tried the latest release of the Novell Client in association with SP9 to see if that makes a difference. We use W2K workstations and Novell Client 4.83 SP1 has solved a whole load of connectivity performance issues with both Arev and OI.
Tony
We've tried the client 4.83 SP1 on a site with Novell 4.11. It did not resolve the performance problems and the response from RTI was that you also need NLM 5.5 to fix the problem.
I assume this means upgraded to Novell 5 or above as well, but this wasn't clear from RTI's response.
I hadn't heard of a problem in Service Pack 9, but it would be interesting to know if there is a problem that was introduced at that point.
Paul
Paul;
Sorry for the confusion. What I trying to suggest was - You try our Revelation NLM Client Upgrade 5.5 (OI only) SKU # 5091-1-550-1 Cost $299.00 to resolve your speed issue with your OI 3.7.0 system on Novell 4.11 using our NLM 1.5. I believe 5091-1-550-1 will resolve this speed issue. If not we will refund your $299.00 and you can return our 5091-1-550-1 product. If this is still unclear please give me a call 800-262-4747 or 201-722-9814
Hopt this has helped
Joe Doscher
Rev. Tech. Support
800-262-4747
201-722-9814
Thanks Joe, that makes sense. We'll talk to our client and try to convince them that this is the way to go.
Cheers,
Paul
Hi all
Client removed Novell SP9 leaving SP6 (Y2K etc.) then added SP8A.
Performance returned to normal lightning fast and the backup software now is able to work. Client staff have ceased their "bitching".
Client staff lived with the bad performance for about 3 months, spent about 10 hr of expensive CNE time and 50 hr of tech staff time to try and resolve the problem. We even installed AdRem Server Manager 4 to look at the details of Novell. This is just the sweetest piece of software you could ever want to see. Check it out on 30 day eval.
The AdRem did not help with solution however but it gave us everything that we wanted to know about the internals of Novell.