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NT Service Pack 6a - Urgent (Networking Products)

At 06 DEC 2000 04:36:08AM Tristan Bunch wrote:

I have tried posting this to our Extranet with no luck so will see if this online discussion is a bit more responsive!

Please can you answer a specific question with regard to supported environments for the Open Insight and Advanced Revelation products.

Server is Windows NT 4 Server.

Workstations are Windows NT 4 Workstation.

Is Service Pack 6a supported in this environment and in what configurations. The last support bulletin we received from Revelation stated that SP6 / 6a was NOT supported on the client. This Service Pack has now been out for about a year, so we were wondering if you had managed to fix this yet….

I am not interested in knowing that some people are running with this or that it "seems" to work fine. Is it a supported environment, as it is not covered by your official support matrix. If you do not support this then we cannot support this and our customers are getting pretty frustrated.

Many thanks for your time,

Tristan Bunch

Senior Product Consultant.

Rebus Software


At 06 DEC 2000 08:11AM WinWin/Revelation Technical Support wrote:

Tristan-

We Support NT 4.0 with SP6a.

We are upgrading the support and network matrix.

(We did reply to your extranet posting)

Mike Ruane

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