I am running Open Insight for workgroups 3.1. It was working fine on my Windows95 machine, but as soon as I upgraded to Win98, it crashed every time I ran it.
It would just display the splash screen and the I would get "The Blue Screen of Death" with the following message:
A fatal exception 0E has occured at 0028:C29BC71B in VXD elnk3(01)+00000B5B.
I have tried this on multiple Win98 machines and I get the same result. Any help would be appreciated. Thanks
Paul Winters
pwinters@accessone.com
I seem to recall NT having the same problem with 3.1. Upgrading fixed it.
amcauley@sprezzatura.com
World Leaders in all things RevSoft
Paul,
A fatal exception 0E has occured at 0028:C29BC71B in VXD elnk3(01)+00000B5B.
That is your 3COM ethernet card driver crashing. If the problem is in OI, you may be running an older version of the LH/IPX driver. That is the only thing I can think of … and I don't see how that could give you the message you posted.
Cameron Purdy
Revelation Software
What exactly is it that you upgraded that fixed the problem? I have the most current driver for my network card.
We went to the latest OI… can you download the eval and see if this works?
amcauley@sprezzatura.com
World Leaders in all things RevSoft
But I just bought OI a couple weeks ago!!! You mean I don't have the current version. Its IO for Workgroups 3.1.
Check that. I guess I'm running 3.5. Everywhere on the box it says 3.1, except on the front where a sticker has been placed over the version, and it says 3.5.
So should I be having this problem if I am on 3.5?
Well this problem is occuring on every Win98 machine I try to install it on, regardless of what type of network card the machine has. (Although its always the network driver that seems to be crashing.) Also I was wrong about the version of OI that I'm running. I have 3.5 (not 3.1 as the box says). Has nobody else reported this problem? Is there anything else that I can try before I call support?
Paul,
I run OI on Win98 all the time. No problems that I have seen.
Try temporarily changing the LH driver (NETDRV.EXE) to the NPP 1.5 or the generic byte range driver. Also, it is possible you have an older system DLL in your OI directory … perhaps something from an older Client32 install. It is hard to guess without seeing the entire setup.
Cameron Purdy
Revelation Software