We are getting are lot of GPfs in reporter. Some machines cause the GPF others do not. Any ideas?

Following are the GPFs:

When changing directory path in reporter.exe:

REPORTER caused a general protection fault

in module REPORTER.EXE at 0007:00001aa0.

Registers:

EAX=00000000 CS=3ce7 EIP=00001aa0 EFLGS=00000202

EBX=48cfffff SS=3cbf ESP=0000c15a EBP=0000c160

ECX=00010016 DS=3cbf ESI=0002c174 FS=0000

EDX=00013e8b ES=3d7f EDI=00024020 GS=0000

Bytes at CS:EIP:

f3 a5 13 c9 f3 a4 91 e3 18 0b f6 75 07 8c d8 05

Stack dump:

00330898 c1b43cbf 3cc7635f 3d7f4020 3cbfc174 0000002c 3f830000 3f3f3f3f 3f3f3f3f 06103f3f 09a28000 10000000

24755bef 00000000 424e4957 317e5441

REPORTER caused a general protection fault

in module REPORTER.EXE at 0007:00000409.

Registers:

EAX=00000000 CS=3c0f EIP=00000409 EFLGS=00000246

EBX=47f70032 SS=492f ESP=0000c160 EBP=0000c162

ECX=0001f835 DS=492f ESI=00020171 FS=0000

EDX=00000000 ES=3c7f EDI=00025000 GS=0000

Bytes at CS:EIP:

f2 ae f7 d1 74 03 2b f9 41 2b f9 8c c0 8e d8 8e

Stack dump:

c1b4492f 493763f7 3c7f0000 3c7f4836 00000000 3f3f3f83 3f3f3f3f 3f3f3f3f 80ffff10 000009a2 86ee1000 0000250f

54570000 32313333 30002000 00000035

Saving and exiting, modifying calculated field:

REPORTER caused a general protection fault

in module ZEB.DLL at 0001:0000a406.

Registers:

EAX=000013f7 CS=4517 EIP=0000a406 EFLGS=00000202

EBX=01f7076e SS=4677 ESP=0000c128 EBP=0000c63c

ECX=00000283 DS=4507 ESI=00020262 FS=18ff

EDX=81d90000 ES=021f EDI=00020000 GS=0000

Bytes at CS:EIP:

26 c4 1c 26 83 3f 01 75 08 26 83 7f 02 00 75 01

Stack dump:

c8080002 0000177f 01000500 213cc148 05f80000 000105f6 03e90000 00027a1c 4382c156 0100177f d20cd20c c1840007

d20c45dc 0764d20c 6204c1a8 07644677

REPORTER caused a general protection fault

in module RP.DLL at 0001:00000ea1.

Registers:

EAX=00001ff7 CS=1897 EIP=00000ea1 EFLGS=00000202

EBX=01f7076e SS=467f ESP=0000cbec EBP=0000cbec

ECX=00000283 DS=505f ESI=815aef30 FS=18ff

EDX=81d80000 ES=021f EDI=0000ffb0 GS=0000

Bytes at CS:EIP:

c4 7e 06 33 c0 b9 ff ff f2 ae f7 d1 75 01 49 91

Stack dump:

3a52cc08 0ff25087 505f13f7 47474476 4e4f0a50 4ae74747 4ae714be 37d6cc16 00015087 00000001 cc22467f 46f76c59

00000001 cc304476 46f75882 47474476

Probably a non-answer answer, but I found that many of the machine specific GPFs with OI are cause by video drivers, even with things like switching directories and things. S3 was the biggest culprit.

FWIW….

akaplan@sprezzatura.com

Sprezzatura, Inc.

Video drivers were one of the first things we checked.

I can find no commonality amongst the machines that GPF.

(1) Some are laptops others desktops

(2) They do not share the same video hardware

(3) They do not share the same ver of Windows

(4) Some use FAT16 others FAT32.

However they do all use the same version of reporter.

Jim,

Have you made sure that they are running the same version of the OLE components that the OI Client Install puts in the WINDOWS\SYSTEM directory?

cpates@sprezzatura.com

Sprezzatura Ltd

World Leaders in all things RevSoft

Yes.

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