downgrading NT service (AREV Specific) [Revelation On-Line Wiki]

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At 15 JUN 1998 10:51:18AM Chris wrote:

AREV Specific

I have a customer who has upgraded from NT service 1.2 to 1.5 and says that the indexing is taking a lot longer. he wants to have the NT service downgraded. any ideas why it got slower? is this a good idea to downgrade? how do i downgrade?

At 15 JUN 1998 04:29PM Scott Revelation wrote:

Chris,

I doubt downgrading would do any good. If the client insists on downgrading his NT service, he can do so by:
   1. Stopping the service
   2. Running LHSRVC REMOVE from the \REVSOFT\NT Service x.x folder
   3. Installing his original 1.2 NT Service
When you say he is having speed problems, what sort of severity do you mean? I've had customers report Arev/OI load times of 3+ minutes. When it gets this bad, it's usually due to how the NT OS handles network connections, i.e. when the connections lose their "trust" status. At this point, NT performs authentification checks on durn near everything, and for some reason, the only way (that I'm aware of) to restore these connections to their formerly peaceful state of trustworthiness is to go through a rather well-ordered routine of rebooting that involves taking the server down. If you are getting really bad speed hits like I mentioned above, and I can post that here, otherwise, let me know some more details..

Scott Revelation

At 17 JUN 1998 07:49PM Tom Bolt wrote:

Not really adding anything helpful here, but….

Just wanted to say that we experienced the same sort of slowness and alost went back as well.

The "Initialize" portion of the application waswhat appeared to be affected. Before and after that everything was as fast or faster than Novell. Also, simple "Attach" commands could take 2-5 minutes.

We use Win95 clients, enthusiatically modified by our developpers. We also have a couple of different domains with different scripts and policies. Scott's note makes sense to me, but I'm willing to bet that the connections that get checked unnecessarily are in the Win95 box, and are not related to the server.

At 23 JUN 1998 06:11AM Chris wrote:

The speed problem is that an indexing that used to take 20 minutes now takes 6 hours. I have tried to reboot the server but that didn't help. The user thinks that it's some kinda record locking that is in NT Service 1.5 but isn't in 1.2 that slows things down.

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