Hi, I must be missing something or have other software OI doesnt like

I tried installing OI on different computers. I'm trying to run single user. It crashes on all of them. 3 were win98 I even tried

a win95 machine some results. all machines have lots ram Pii's pI's etc

OINSIGHT caused a general protection fault

in module KRNL386.EXE at 0001:00000ec2.

Registers:

EAX=000075c6 CS=0157 EIP=00000ec2 EFLGS=00000216

EBX=000076f9 SS=4547 ESP=00005518 EBP=80d85534

ECX=00000002 DS=43c7 ESI=0000161c FS=0000

EDX=000043e7 ES=43df EDI=00000001 GS=0000

Bytes at CS:EIP:

26 8b 1f 89 5e fe 0b db 74 2a 49 74 1e ff 76 12

Help!

-C

Chris,

You're trying to run OI off of the computer you performed the installation from, correct? That's _really_ weird. Try disabling any virusshield-type utilities that you may be running. Also, try running the client install on the CD-ROM–even though those files should have been installed by the normal installation, maybe they didn't update what they needed to for some reason (perhaps because of aforementioned virus-checker). Try running NETDRV, too; see what network driver you are using. I'm assuming you're installing to a local hard drive, and not a network drive, but if you are trying to install to a network drive, make sure it has enough disk space. Maybe the installation is getting cut short.

-Scott

Revelation

nope try again did all that still no dice

tried all network types

What happened to choice of no network its not there anymore!?!

all network 1.5 byte locking etc. all have some result

what is wierd found an old oi2.5 on a different drive that works

oi 3.71 doesnt. yup did client install etc…

-c

Chris,

Did you say you were using 3.71? Version 3.71 requires at least a pre-installed copy of 3.7; do you have a working copy of version 3.7? Find out the precise version number you are using. Also, do you get any error besides the GPF, namely an OpenInsight error that precedes the GPF?

I think you should reboot, close down all other programs, reinstall OI, then see if it runs. When I say "close down all other programs", I mean that if you hit Ctrl-Alt-Del, and see the Task Manager, you should only see Explorer and Systray. Find out what versions/builds of 95/98 you are using; check the properties of the My Computer icon.

Chris,

It is possible that the older OI is conflicting with the newer one. Make sure the older OI is NOT in the path. ALso make sure no LH drivers (LH*.DLL) are in the Windows or Windows/System directory. I am guessing something from the old OI is in the path, the Windows or the Windows/System directory … that could cause the error you describe.

Cameron Purdy

Revelation Software

What happens if you just try and run OpenEngine? Will it load?

If it does, what happens if you load OI next?

What about doing something with the access window?

akaplan@sprezzatura.com

Sprezzatura, Inc.

Chris,

I had nearly the same GPF occur in-house today, and I think I have isolated it. I'm doing some tests on it with the assistance of our network specialist. I'll let you know what we find, but I'd like to know one thing: are you running yours off of a server? If so, what kind, and what patchlevel is it at?

-Scott

Revelation

Just to let you all know (sorry for long delay) that everything is working now. I think there was possibly a hardware issue on the lan or with the cd drive that didnt let the files install properly.

Anyhow when our consultant came by he made it work.

Thanks all!

-c

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