Fatal Errors (AREV Specific)
At 21 MAY 1998 05:51:23PM John Lynch wrote:
Have a Novell 4.11 server with 32 Megs of RAM running an Advanced Revelation ver 2.1 database program
with five workstations running NETX in a straight DOS environment. Every day or two the users on the system get the following message:
Fatal Error Reading in CustXXXXX
Group File XXXXXX
OS \ XXXXXX
hit esc. or Ctrl-B
(x being a number)
The customer is then not accessible and has to be recreated.
The server and network stations communications seem fine, but this program is crashing consistently. Have no idea what to look for next as every other program seems to be OK. ANy suggestions or checklists to follow?
Thanks for any and all help.
John Lynch
At 21 MAY 1998 06:23PM Saul Mendoza wrote:
Sounds like it could be a run away GFE. How are you indexing? One work station or is everyone indexing? Have you tried to fix your table to see if there were any GFE's?
Saul
At 21 MAY 1998 08:19PM Don Bakke wrote:
Just a guess, but do you have TURBODIS.NLM installed?
dbakke@srpcs.com
At 22 MAY 1998 12:16AM John Lynch wrote:
I am not aware of the presence of this Nlm on the system, but will check, What is it's function?
Thanks for the information.
John
At 22 MAY 1998 09:10AM Don Bakke wrote:
John,
If you read this post it will answer your question, if you follow the associated thread you will find out how to get it if you don't already have it.
dbakke@srpcs.com
At 22 MAY 1998 09:43AM Bob Lynch wrote:
I think you need the AREV NLM/NPP check with tech support to see if this is true. Also you can run lh_verify "FILENAME" and check you files for GFEs.
By the way I have a cousin named John Lynch But I don't think you are it.
Bob
BOB_LYNCH@ADPBENEFITS.COM
At 26 MAY 1998 12:09PM John Lynch wrote:
I appreciate the info and have downloaded the Turbod.exe and read the readme.txt.
I see in the other postings a reference to Revelation.NLM and NPP. As I a, unfamilar with these particular NLMs, what are there purpose and what should I be looking for in this set up to ensure data integrity?
Thanks for all your help.
JOhn
At 26 MAY 1998 11:28PM Don Bakke wrote:
The Revelation NLM and NPP are products that Revelation Software has developed to deal with the various problems associated with running AREV (and OpenInsight) on Win95 machines (there are other benefits, especially with the NLM.) Win95 doesn't "behave" correctly with normal network drivers and so Revelation had to come up with a way correct Win95's problems.
The NLM is by far the best solution, especially if you are running several workstations. The NPP is far cheaper but it won't give you the performance of the NLM as it is a byte-range (i.e. generic) driver and not suited specifically for Novell.
dbakke@srpcs.com
At 27 MAY 1998 12:29AM John Lynch wrote:
The situation is as follows:
Revelation 2.1 running on a 4.11 Novell server.
five workstations running MS-DOS over Netx.
I checked today and no LH.NLM was running.
Is the NPP driver or LH.NLM loaded by the program or are they to
be loaded manually?
I will install the TURBODIS.NLM per the Novell instructions tomorrow,
but am concerned that it may be only half the solution.
I am not familiar enough with your products requirements to know if
the last consultant(s) set it up completely wrong or were just unaware
of the same.
Is the driver (either NPP or NLM) necessary in this situation or not?
If necessary, where would I get the required software?
I thank you for all the info that you have sent my way, it has been very helpful.
John Lynch
At 27 MAY 1998 09:19AM Don Bakke wrote:
John,
In your situation it's a push, that is, since you are running on DOS and with only 5 workstations you are not a prime candidate for using the NLM. The NLM, however, is supposed to virtually remove the chances of workstation based GFE's so it's really your call whether or not you want to invest $1495 (or whatever the latest deal is) for the NLM. In my opinion, as long as you know that your cabling and NIC's are in good shape and that you don't get many workstation problems (i.e. bad power supplies, buildings with frequent power outages, users who like to reboot while running AREV, etc.) then I would not get the NLM.
The NPP would not help you at all so make sure you are running the Advanced Netware driver. This is about the best advice that can be given without physically being there to see your setup.
Best wishes,
dbakke@srpcs.com