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At 30 JAN 2003 06:23:22PM Bill Weingarten wrote:

Help!

A customer site has started receiving the message: 'The index record "FILENAME**" is missing. The index field "FIELDNAME" in the file "FILENAME" should be rebuilt.'

This is happening for multiple BTREEs in the same file. I have deleted the all indexes for the file (as instructed by Technical Bulletin #56) and rebuilt them from scratch twice but the problem is still occurring.

They are running AREV 2.11 on a NT 4.0 Server from workstations running Win98, 2000, and XP. The program has been running fine for many years and has never experienced this problem before.

This is a mission critical database so time is of the essence. Any help would be GREATLY appreciated.

Thanks!

- Bill


At 30 JAN 2003 06:33PM [url=http://www.sprezzatura.com" onMouseOver=window.status= Click here to visit our web site?';return(true)]The Sprezzatura Group[/url] wrote:

Are they running any network products? Have you tried deleting all the indexes to the level of removing the ! file? This is a quick and dirty and will not reveal the cause but may buy you time to investigate more thoroughly.

The Sprezzatura Group

World Leaders in all things RevSoft


At 30 JAN 2003 10:15PM Warren wrote:

I've seen this before. There's an "orphan" index node sitting out in the !bang or a index record that points to an non-existant node that doesn't get deleted when you remove the indexes.

As Sprezzatura suggest remove the indexes completely from the file (Remove indexing from a file on the menu).

If you get the error message while doing that, just do a clearfile on the !file, then remove indexing, then add indexing back on to it.

You should probably download and apply the updates to v2.12.

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