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At 17 JAN 2002 03:59:54PM C Mansutti wrote:

Hi All,

I haven't played with OI for a while but one of my clients using an OI printing application has decided to upgrade to XP.

OI has loaded Ok but OIPI Ver 2.5 Build 3.5.000 asks for the user password for sysprog when it installs. - Can't get past this bit!

Why is it doing this - is this version not capable of working on XP or is there some Sysprog password I can give to the end user?

Any advice greatfully received

Regards

Claude


At 17 JAN 2002 08:53PM Oystein Reigem wrote:

Claude,

Perhaps that version of OIPI is too old??? Why not use a newer version?

I have no problem with my single user developer OI 3.61 + OIPI 4.01 + Win XP.

Do you know the smart trick where you can have both a developer and runtime version of OI installed, in two directories under the oinsight directory - \devmode and \runtime? Somebody who did that got the symptom you mention when they tried to install OIPI.

I assume the problem isn't simply that you don't know the SYSPROG password.

And if SYSPROG hasn't got a password, perhaps you should define a password and try again.

- Oystein -


At 17 JAN 2002 11:13PM C Mansutti wrote:

Thanks for the comments Oystein,

If the answer is the version then I'll consider upgrading, but before I do can I get a definitive answer that this is the reason.

Regards

Claude


At 18 JAN 2002 07:00AM Oystein Reigem wrote:

Claude,

I was confused when I said I've installed OIPI on XP. 2000, yes. But I can try with XP tonight.

- Oystein -


At 18 JAN 2002 03:09PM C Mansutti wrote:

Thanks Oystein,

I need some answer soon

Regards

Claude


At 18 JAN 2002 04:09PM Sean FitzSimons wrote:

Claude,

OIPI 4.1, which is available as a free download to Works members, works fine on XP.

Sean FitzSimons

Revelation Technologies


At 18 JAN 2002 05:32PM Oystein Reigem wrote:

Claude,

I'm still at work. The PC with XP (Pro) is at home. But I called home and got my 8 year old son to do the installation. (He's much better with computers than many of my clients…) Seemed to run just fine. I didn't take the time to get him to test printing itself, but at least the installation process ran without any error message.

- Oystein -


At 20 JAN 2002 10:28PM C Mansutti wrote:

And what if you are not a works member?

Claude


At 21 JAN 2002 12:25AM Mike Ruane wrote:

I'd join!

Really, though, OIPI is now available free to Works members. It's been titghtly integrated with the new 32-bit version of OI (also free to Works members).

Mike


At 21 JAN 2002 07:43AM Oystein Reigem wrote:

Claude,

Back to your original question: What is really the problem with the SYSPROG password?

I don't know if you ever installed OIPI yourself, but you seem to say at least your client has installed OIPI earlier (with or without your help) - before upgrading to XP. So I thought you (he or you) knew about the SYSPROG password business. As far as I know when OIPI installs it always asks for the SYSPROG password. If it sometimes doesn't ask it must be because there was no SYSPROG password defined at that time.

As you know SYSPROG is the basic app that comes with OI, containing components that other apps need. All other apps inherit stuff from SYSPROG. Further - the SYSPROG app has a system administrator user also called SYSPROG. Usually this SYSPROG user has got a password. As the developer you must know this password.

The OIPI installation needs to put some components in the SYSPROG app, and therefore needs to log on to the SYSPROG app as the SYSPROG user. That's why the installation asks for a SYSPROG password. And as I said - if the OIPI installation sometimes doesn't ask for a password it must be because the OI in question had no SYSPROG password at that time.

So couldn't the problem simply be that there was no SYSPROG password the previous time OIPI was installed, but that there is one now? Either because in the menatime somebody (the client) defined a password where there wasn't one before, or because you've given the user a different version of the system since last time - one with a SYSPROG password defined?

- Oystein -


At 21 JAN 2002 02:30PM Tony Splaver wrote:

Hi Claude,

Hopefully I'm not too late… I seem to remember there being a problem with older versions of the OIPI setup program – so I do not think it is an issue with XP. The setup program should only prompt for the SYSPROG password if it is different than the password set in the SETUP.LST file, which is empty by default. I would check the SETUP.LST file just to make sure the SYSPROG user name and password are still set correctly.

I have successfully installed the latest version of the OIPI on a clean installation of XP with an older version of OI. I did not test the setup with a SYSPROG password – so you might try removing the SYSPROG password during the installation.

You can also try the newest version of the OIPI (16-bit or 32-bit), or have this client manually install the OIPI. However, the manual installation procedure also requires logging into the SYSPROG account (so you will still need to know the password).

Tony


At 22 JAN 2002 03:18PM C Mansutti wrote:

Thank Oystein,

But they loaded it from the same CD on Win'98 and Win'95 with no probs. I think it something in the way XP works.

I will look into it a bit more, for now they have resorted back to their 98 PC

Claude


At 22 JAN 2002 03:22PM C Mansutti wrote:

Mike

I appreciate what the works program does, but I'd just like to know whether the version I have works with XP or is there a known incompatibility. - Simple

TIA

Claude


At 22 JAN 2002 04:19PM Tony Splaver wrote:

Claude,

I do not think there are any compatibility issues with this older version of the OIPI and XP, because the latest OIPI (which I have verified works fine on XP) uses similar technology as the OIPI 3.5. However, there were several fixes in the setup program between 3.5 and 4.x.

I would try my previous suggestions first, because it is possible that the setup is working correctly (if you do not know the SYSPROG password). The setup cannot copy the records into OI, unless you give it the correct user name and password for the SYSPROG account.

The setup program should have successfully installed the programs and DLLs, so you could avoid most of the manual installation process by running the setup program until you get to the login prompt, cancel the setup program, log into the SYSPROG account (again assuming you know the SYSPROG password) and running these commands from the execute line of the system editor:

RUN ATTACH_TABLE 'PathToSetupProgram'

RUN COPY_ROW 'NEW_SYSPROCS', '*', 'SYSPROCS', , '2', '1' RUN COPY_ROW 'NEW_SYSOBJ', '*', 'SYSOBJ', , '2', '1'

RUN REPOSITORY 'WRITE', 'SYSPROG*STPROCEXESET_PRINTER', , '1', '1', , , , , , , RUN REPOSITORY 'WRITE', 'SYSPROG*STPROCEXEGET_PRINTER', , '1', '1', , , , , , ,

RUN REPOSITORY 'WRITE', 'SYSPROG*STPROCEXE**RGB', , '1', '1', , , , , , ,

RUN DECLARE_FCNS 'DLL_OIPI_USER'

RUN DECLARE_FCNS 'DLL_OIPI_KERNEL'

I have a few more suggestions if you need to run this setup on several computers.

Tony

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