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At 20 NOV 1997 03:59:22PM Ed Bell wrote:

Some of my users are complaining of having problems with AREV locking up if yhey have a keyboard with the Windows key and they accidentaly hit the Windows key which minimizes AREV and brings up the Start menu. Once this happens the keyboard no longer responds in AREV. Also I have had complaints that sometimes every time a user hits the m key in AREV while typing AREV is minimized. I'm sure that this is also related to hitting another key by mistake but I haven't been able to figure out which key. Has anyone else had these problems and more importantly does anyone know how to fix them?


At 20 NOV 1997 04:26PM Kevin at KPW wrote:

Ed,

Check the shortcut properties to ensure that

Always Suspend is UNCHECKED i.e. not

ticked.

We also had difficulties with Win 95 until we

changed the screen from Full Screen to

Window.

Users wanted the full screen because they were

used to it before Win 95 so they reset the

screen from our shortcut Window settings.

We enforced the discipline and set the FONT

to 10 x 18 in lieu of Auto which gave them the

same Window view as though in full screen.

Expanding up the window to full pane then

gave a more than satisfactory view.

We then encouraged client staff to use the '-'

to park Arev if necessary to use Word etc and

the difficulties went away.

Every shortcut for our clients has memory set

to 4096 EMS and no XMS and even with this

we discourage seting procedures running then

minimising.

In the miscellaneous section of the shortcut

properties we always uncheck the Alt-Tab and

the Alt-space which gave us trouble with Win

3.11 .

Hope this helps.

Regards,

Kevin at KPW

email [email protected]


At 22 NOV 1997 11:08AM Aaron Kaplan wrote:

In addition to Kevin's comments, sounds like one or two keyboards might need to be replaced. Some alt-keys are probably sticking.

[email protected]

Sprezzatura Ltd

www.sprezzatura.com_zz.jpg

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