is there some reason why I am unable to be 'authorized' for the WORKS?

dsig@teleport.com onmouseover=window.status=imagine … ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

I have two ideas. One is your subscription ran out. The other is that your user got scrambled. This happens to me every now and again. I've changed my default password so about half the time I can't get in, the default one works. The other time I call customer service and they have me in in about a minute.

akaplan@sprezzatura.com

Sprezzatura Group

Aaron,

It must be the 'corrupted' user thing ..

Since I know my anniversery is coming up I first thought that RTI probably had cut me off figuring, after my most about the increasing extor .. er .. forced .. er rising rate, that I would not be interested in paying a lot more. But since I have not gotten a notice (either email or regmail) I doubt that even RTI would do that.

So .. it must be the corrupted user thingy .. yes?

dsig@teleport.com onmouseover=window.status=imagine … ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

Hi David,

Aaron's first assumption was right-your current WORKS subscription expired on April 15, 1999. I have tried unsuccessfully to contact you by phone, and left you voice mail messages regarding this on 4/8/99, 4/15/99 and most recently, on the 20th of April.

Please give me a call at 978-946-7118 or 1-800-262-4747 x 7118 so that we can further discuss renewing your Works subscription.

Thanks!

Michele Markus

Customer Care Department

West Coast Account Manager

Thank you for the reply ..

I guess I gave RTI way too much credit in my reply to Aaron .. I guess RTI is the type of compay that would cut someone off without sending notice .. I HAVE NOT RECEIVED ANY NOTICE.

I did get you message today on my email account .. why couldn't RTI do that before cutting me off .. I guess because it would have been the right thing to do.

I will call tomorrow and give card number. I do realize that the payment has increased to cover supposed tech support. I guess with OI it is expected that tech support is required.

Thank you

dsig@teleport.com onmouseover=window.status=imagine … ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

Aaron,

Well .. I guess I owe you a beer or something .. I had hoped that it wasn't the old RTI menthod of customer care .. but you were right.

dsig@teleport.com onmouseover=window.status=imagine … ;return(true)"

David Tod Sigafoos ~ SigSolutions

voice: 503-639-8080

mmmmm….beer…..ahhhhhhh

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