Hi,

I am having a weird printing problem running ViP 2.2 on NT Workstation 4.0.  If I try to generate a report, I get an error that the print system is not initialized and ViP won't display the report (the same thing will happen if I try to edit the report in the report designer).

I wasn't too concerned, since I can switch to Win95 and do development, but now some of my customers are using NT 4.0 and they are running into the same problem.  I *thought* this was isolated to my machine, but I have since reinstalled NT 4.0 and I am still having the same problem.

I am running NT Workstation 4.0, Service Pack 3 w/IE 4.01.  My printer is a network printer (HP5M).  I have tried deleting and re-adding the printer, playing with the settings, etc. but nothing seems to have any effect on this problem.

Any ideas?

Nik Shenoy

IKON Technology Services

Hello Nik,

Sorry for the tardy response. I have also received the error message "Your Print System could not be initialized. Check your windows printers configuration and printer drivers" when trying to run a ViP report.

I have not been able to reproduce the same behavior in ViPDX 2.5 on NT4.

I temporarily resolved the issue by selecting settings, printers, deleting the default printer driver I was printing to, recreating it, then rebooting.

In other cases I had to recreate the report :(

The issue seems to be isolated to the ViP Report object and NT4.0 Printing services.

We will continue to investigate this issue and post more information when it becomes available.

Hope this helps,

ViP/DX Tech Support

Thanks Steve,

I don't think I want to recreate 40 reports, and I have tried removing the printer and adding it again with no luck.  Finally, 2.5 is not an option right now as I don't think they want to roll-out the run-time code again.

Please let me know if you figure out the problem...

Nik

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