Installation Issues (OpenInsight 32-bit Specific)
At 29 MAY 2002 12:31:48PM Adrian Overs wrote:
I have just been given a demo version of OpenInsight 32 on a CD at the CeBIT Australia trade fair.
I am trying to install it on my Windows XP (Pro) machine with a NTFS file system.
I have installed it once but the installation did not work. So I have used "Add / Remove Programs" in the Control Panel to remove it altogether, closed ALL other applications McAfee Anti Virus etc. and tried to re-install.
I Double Click on the Setup Icon on my D:\ Drive I briefly get an Hourglass, that tells me something is happening and then nothing happens.
Can anyone tell me what I do now to install this?
I would dearly like to evaluate this software, I have been using Pick related languages for over sixteen years, and I think this looks like a very nice product.
Many thanks,
Adrian
At 29 MAY 2002 04:02PM [url=http://www.sprezzatura.com" onMouseOver=window.status=Click here to visit our web site?';return(true)]The Sprezzatura Group[/url] wrote:
Could you explain what the error was? Did OpenInsight not load or did an error message appear?
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At 29 MAY 2002 10:38PM Adrian Overs wrote:
There was no error message.
When I opened the OpenInsight 32 group I noticed the OpenInsight program had the windows default icon, and when I double clicked on this Windows went searching for an application that obviously wasn't there.
At 29 MAY 2002 11:01PM [url=http://www.sprezzatura.com" onMouseOver=window.status= Click here to visit our web site?';return(true)]The Sprezzatura Group[/url] wrote:
Were you logged in as administrator when you attempted the install?
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At 30 MAY 2002 02:26AM Adrian Overs wrote:
Yes!
At 30 MAY 2002 02:30AM Adrian Overs wrote:
I was not using the "Administrator" login, I was using my personal login with full administrator privalages.
Adrian
At 30 MAY 2002 02:54AM [url=http://www.sprezzatura.com" onMouseOver=window.status= Click here to visit our web site?';return(true)]The Sprezzatura Group[/url] wrote:
OK to review the steps needed
Insert the CD in the Machine
Open Windows Explorer
Browse to CD
Open OpenInsight folder
Double click on setup.exe
Follow the prompts
At what stage does this fail?
Regards
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At 30 MAY 2002 04:56AM Adrian Overs wrote:
I know I must sound like a "Dumb user" but I have just re-run the install and it worked fine.
It was not giving me any prompts after I double clicked Setup.
Thanks for all your help.
Adrian :))
At 30 MAY 2002 05:58AM [url=http://www.sprezzatura.com" onMouseOver=window.status= Click here to visit our web site?';return(true)]The Sprezzatura Group[/url] wrote:
Very pleased to hear it - welcome aboard!
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