We are running Advanced Revelation version 2.12 on a Novell 5.0 network. We are also running the NLM version 5.0. All of our in-house clients are running version 3.1. We want our salesperson in the state of Washington to be able to access our Novell network and run the Advanced Revelation program. We are using VPN to do this. We had a third party set up the VPN for us. They tell me that if they try running Novell client 3.1 with the VPN they cannot access our Novell network. If they run Novell client 3.2 with the VPN they can access our Novell network immediately, however, when they try to access the Advanced Revelation software they get the FS477 - linear hash error message. Can ANYONE tell me what I need to do to get them to be able to run Advanced Revelation with client 3.2 or get the VPN to work with client 3.1.

Rachel,

I use VPN quite often to connect to some of my customers computers. I do not have a customer using a Novell network. I have heard that setting FILES=200 or greater in your CONFIG.SYS file might help (that would be the remote computer).

FS477 usually means something to do with the Frametype or protocol. The NLM can be quite picky wiht various settings. The NLM will want the IPX protocol so check that is the preferred protocol for the Novell client. However, VPN may only use IP so this may not be an option at all.

I suggest that you first try to use a Novell Client 3.2 on the local network and ensure you can get that running. Then worry about the VPN (i.e. do one thing at a time).

As an aside depending how fast (or not) the VPN connection is this could be a very slow link. Perhaps some form of remote control or Terminal Services access would be better than trying to connect to the NLM via the internet.

Tony

ARE YOU USING IPX TSR FOR AREV OR THE TCP/IP, iF SO ITHINK IPX NOT ROUTABLE THORUGH THE INTERNET.

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