F1 Help Failure (OpenInsight 32-Bit)
At 10 DEC 2006 04:54:24PM Debbie Cornett wrote:
In my 7.2.2 App, when editing a Stored Procedure, if I press F1 for help, the help system comes up. Then if I select a help item from the left side of the screen I loose all of my changes to the stored procedure and get the following message:
Open Insight Editor has encountered a problem and needs to close. We are sorry about the inconvenience.
It used to work great but now fails every time. Any clues?
At 11 DEC 2006 12:17AM [email protected] wrote:
is that the original system editor or the new editor?
At 11 DEC 2006 08:22AM Bob Orsini wrote:
Not able to replicate in either the new or old system editor.
At 11 DEC 2006 01:43PM S Mecklenberg wrote:
Debbie:
is the Windows XP Security Update KB923191 installed on your workstation. If so, uninstall via the Windows control panel, reboot and see if you get the same error.
Regards
At 12 DEC 2006 12:35PM [email protected] wrote:
please respond to email
At 13 DEC 2006 10:29AM Debbie Cornett wrote:
Sorry - I am not sure what email you mean. If you would like to email me directly, please use [email protected]
At 13 DEC 2006 10:30AM Debbie Cornett wrote:
This is the editor that is included with 7.2.2. I tried uninstalling Windows Update KB923191 - no luck. I still loose all changes and get the windows error message if I try to use F1 help from within a Stored Procedure. It worked fine for months but quit about a month ago.
At 13 DEC 2006 10:49AM Debbie Cornett wrote:
I have more information - I checked the event log and see the following message: Faulting application DWB.EXE version 7.2.1.0 faulting module known failed address Ox4083573c.
At 13 DEC 2006 12:39PM [email protected] wrote:
sorry that was to S Mecklengberg as i was replying to her.
i should have been more specific
At 13 DEC 2006 12:47PM [email protected] wrote:
Debbie .. there are 2 editors available.
Currently the application manager 'button' calls the 'System Editor' (original editor for OI).
There is another editor available with some syntax highlighting. If you look in OpenInsight/OpenInsight Executeable/OpenInsight Form Executeabes you should see 'EDITOR'. Shift-dclick this and you will get the new editor.
From the error message 'dwb' it looks like you are using the original System Editor.
will try again to duplicate your error
At 13 DEC 2006 12:48PM [email protected] wrote:
i forgot to ask .. are you using IE 7?
At 13 DEC 2006 04:15PM [email protected] wrote:
been unable to duplicate this but we do not use ie7. This article might explain it.
At 13 DEC 2006 05:18PM Mike Ruane wrote:
I'm using IE7 but cannot duplicate this.
I also walked Debbie through using the new Editor.
Happens on only one of her machines, not the other.
Mike
At 14 DEC 2006 03:56AM [email protected] wrote:
I don't know if this will help, but you might want to try modifying the registry to allow CHM files access to the correct internet zones. Microsoft changed the security rights for CHM files because people with nothing better to do decided that online CHM files would be a good place to put in virii and other nasty things, but I digress and move into editorial comment.
If you take the following block of text
REGEDIT4 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\HHRestrictions "MaxAllowedZone"=dword:00000003 "EnableFrameNavigationInSafeMode"=dword:00000001 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions "MaxAllowedZone"=dword:00000003and save it C:\TEMP\MODCHM.REG Find that file in explorer and double click. You do want to add the information to the registry, so click OK.
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At 14 DEC 2006 02:58PM Debbie Cornett wrote:
Tried that - still no joy.
At 14 DEC 2006 05:02PM Warren Auyong wrote:
Is this the proper version for v7.22?