Attempting to upgrade a customer's system, and after selecting the sub-directory where oinsight.exe is located (REVBOOT) I get the message:

OpenInsight not installed in the specified directory. ….

Well, it is clearly installed as the app works just fine.

I wonder if this is due to the fact that this a UDLite installation.

Why might the upgrade not run?

paxton@oihelp.com

ARCS, Inc. [img]http://www.arcscustomsoftware.com/arcslogo.gif[/img] </QUOTE> ---- === At 15 FEB 2005 07:10PM Donald Bakke wrote: === <QUOTE>Paxton, We suspect the UDLite is the cause of the problem, although we have not (yet) upgraded any UDLite systems to 7.1. In the past there has been issues with UDLite engines because of their unique serial numbering schemes. dbakke@srpcs.com [url=http://www.srpcs.com]SRP Computer Solutions, Inc.

OK….Thanks for the Response, Don.

Well, since I am developing in 7.1 now, what issues should I be concerned about in applying upgrades to the 7.0.1 UDlite systems?

One thing that is annoying is the error log that has lots of what looks like irrelevent errors that I do not understand. Been testing and it is a bit of a mess. Here is a sample.

* Upgrade Log Started: 13:03:32 15 FEB 2005 Error (SYS1006) writing upgrade row "AVERY_PRODUCT_CATEGORY" in line 15 Error (SYS1006) writing upgrade row "COATED_STOCK" in line 16 Error (SYS1006) writing upgrade row "CORNER_RADIUS_IN" in line 17 Error (SYS1006) writing upgrade row "CROSSREF" in line 18 Error (SYS1006) writing upgrade row "DATE_LAUNCHED" in line 19 Error (SYS1006) writing upgrade row "FOLDS_BI_DIRECTION" in line 20 Error (SYS1006) writing upgrade row "FOLDS_HORIZ_TOP" in line 21 Error (SYS1006) writing upgrade row "FOLDS_VERT_LEFT" in line 22 Error (SYS1006) writing upgrade row "FULL_BLEED" in line 23 Error (SYS1006) writing upgrade row "HORIZ_PITCH_IN" in line 24 Error (SYS1006) writing upgrade row "LABELS_PER_SHEET" in line 25 Error (SYS1006) writing upgrade row "LABEL_SECT_HEIGHT_IN" in line 26 Error (SYS1006) writing upgrade row "LABEL_SECT_WIDTH_IN" in line 27 Error (SYS1006) writing upgrade row "LABEL_TYPE" in line 28 Error (SYS1006) writing upgrade row "MARGIN_BOTTOM_IN" in line 29 Error (SYS1006) writing upgrade row "MARGIN_LEFT_IN" in line 30 Error (SYS1006) writing upgrade row "MARGIN_RIGHT_IN" in line 31 Error (SYS1006) writing upgrade row "MARGIN_TOP_IN" in line 32 Error (SYS1006) writing upgrade row "MIRROR_IMAGE_REQD" in line 33 Error (SYS1006) writing upgrade row "NON_STANDARD_DESIGN_ISSUES" in line 34 Error (SYS1006) writing upgrade row "NUMBER_SECTIONS_ACROSS" in line 35 Error (SYS1006) writing upgrade row "NUMBER_SECTIONS_DOWN" in line 36 Error (SYS1006) writing upgrade row "ORIGINAL_NO" in line 37 Error (SYS1006) writing upgrade row "PAGE_SIZE_IN" in line 38 Error (SYS1006) writing upgrade row "PERFS_HORIZ_DESC" in line 39 Error (SYS1006) writing upgrade row "PERFS_HORIZ_NO" in line 40 Error (SYS1006) writing upgrade row "PERFS_VERT_DESC" in line 41 Error (SYS1006) writing upgrade row "PERFS_VERT_NO" in line 42 Error (SYS1006) writing upgrade row "PHOTO_QUALITY" in line 43 Error (SYS1006) writing upgrade row "PRINTER_TYPE" in line 44 Error (SYS1006) writing upgrade row "PRINT_ORIENT" in line 45 Error (SYS1006) writing upgrade row "PRIORITY_SKU" in line 46 Error (SYS1006) writing upgrade row "PRODUCTCODE" in line 47 Error (SYS1006) writing upgrade row "PRODUCT_DESC" in line 48 Error (SYS1006) writing upgrade row "PRODUCT_TYPE" in line 49 Error (SYS1006) writing upgrade row "SEQUENCE" in line 50 Error (SYS1006) writing upgrade row "SHEET_DEPT_IN" in line 51 Error (SYS1006) writing upgrade row "SHEET_WIDTH_IN" in line 52 Error (SYS1006) writing upgrade row "STATUS_GRP_NAME" in line 53 Error (SYS1006) writing upgrade row "STATUS_NAME" in line 54 Error (SYS1006) writing upgrade row "TEMPLATE_FAMILY" in line 55 Error (SYS1006) writing upgrade row "UNIQUEPRODUCTID" in line 56 Error (SYS1006) writing upgrade row "VERT_PITCH_IN" in line 57 Error (SYS1006) writing upgrade row "AVERY_PRODUCT_CATEGORY" in line 58 Error (SYS1006) writing upgrade row "COATED_STOCK" in line 59 Error (SYS1006) writing upgrade row "CORNER_RADIUS_IN" in line 60 Error (SYS1006) writing upgrade row "CROSSREF" in line 61 Error (SYS1006) writing upgrade row "DATE_LAUNCHED" in line 62 Error (SYS1006) writing upgrade row "FOLDS_BI_DIRECTION" in line 63 Error (SYS1006) writing upgrade row "FOLDS_HORIZ_TOP" in line 64 Error (SYS1006) writing upgrade row "FOLDS_VERT_LEFT" in line 65 Error (SYS1006) writing upgrade row "FULL_BLEED" in line 66 Error (SYS1006) writing upgrade row "HORIZ_PITCH_IN" in line 67 Error (SYS1006) writing upgrade row "LABELS_PER_SHEET" in line 68 Error (SYS1006) writing upgrade row "LABEL_SECT_HEIGHT_IN" in line 69 Error (SYS1006) writing upgrade row "LABEL_SECT_WIDTH_IN" in line 70 Error (SYS1006) writing upgrade row "MARGIN_BOTTOM_IN" in line 71 Error (SYS1006) writing upgrade row "MARGIN_LEFT_IN" in line 72 Error (SYS1006) writing upgrade row "MARGIN_RIGHT_IN" in line 73 Error (SYS1006) writing upgrade row "MARGIN_TOP_IN" in line 74 Error (SYS1006) writing upgrade row "MIRROR_IMAGE_REQD" in line 75 Error (SYS1006) writing upgrade row "NON_STANDARD_DESIGN_ISSUES" in line 76 Error (SYS1006) writing upgrade row "NUMBER_SECTIONS_ACROSS" in line 77 Error (SYS1006) writing upgrade row "NUMBER_SECTIONS_DOWN" in line 78 Error (SYS1006) writing upgrade row "ORIGINAL_NO" in line 79 Error (SYS1006) writing upgrade row "PAGE_SIZE_IN" in line 80 Error (SYS1006) writing upgrade row "PERFS_HORIZ_DESC" in line 81 Error (SYS1006) writing upgrade row "PERFS_HORIZ_NO" in line 82 Error (SYS1006) writing upgrade row "PERFS_VERT_DESC" in line 83 Error (SYS1006) writing upgrade row "PERFS_VERT_NO" in line 84 Error (SYS1006) writing upgrade row "PHOTO_QUALITY" in line 85 Error (SYS1006) writing upgrade row "PRINTER_TYPE" in line 86 Error (SYS1006) writing upgrade row "PRINT_ORIENT" in line 87 Error (SYS1006) writing upgrade row "PRIORITY_SKU" in line 88 Error (SYS1006) writing upgrade row "PRODUCTCODE" in line 89 Error (SYS1006) writing upgrade row "PRODUCT_DESC" in line 90 Error (SYS1006) writing upgrade row "PRODUCT_TYPE" in line 91 Error (SYS1006) writing upgrade row "SEQUENCE" in line 92 Error (SYS1006) writing upgrade row "SHEET_DEPT_IN" in line 93 Error (SYS1006) writing upgrade row "SHEET_WIDTH_IN" in line 94 Error (SYS1006) writing upgrade row "STATUS_GRP_NAME" in line 95 Error (SYS1006) writing upgrade row "STATUS_NAME" in line 96 Error (SYS1006) writing upgrade row "TEMPLATE_FAMILY" in line 97 Error (SYS1006) writing upgrade row "UNIQUEPRODUCTID" in line 98 Error (SYS1006) writing upgrade row "VERT_PITCH_IN" in line 99 Error (SYS1006) writing upgrade row "CODE" in line 100 Error (SYS1006) writing upgrade row "DESCRIPTION" in line 101 Error (SYS1006) writing upgrade row "ID" in line 102 Error (401) opening the "SYSREPOSMENUCONTEXT" file in line 891 Error (401) opening the "SYSREPOSMENUCONTEXT" file in line 892 Error (401) opening the "SYSREPOSMENUCONTEXT" file in line 893 Finished: 13:03:33 15 FEB 2005

No SYS1006 in reverror.dat even

paxton@oihelp.com

[url=http://www.arcscustomsoftware.com]ARCS, Inc.

Paxton - This has been addressed in 7.1.1. In the meanwhile, delete the UPGRADE.LOG file file on the system in question and that should prevent the Avery_Labels errors from popping up.

Bill

Thanks, Bill

I found that if I applied my upgrade to the customer's 7.0.1 system it works fine. So, I will do that and delay the customer's upgrade to 7.1

Problem solved. But, in tinkering with the labels today I discover that Avrey 5197 is not supported! I have a box but I guess they are old.

Still, suprised it was not there.

paxton@oihelp.com

[url=http://www.arcscustomsoftware.com]ARCS, Inc.

Paxton - You should be able to create it as a custom label. The Avery specs were imported from files provided by Avery so they are probably only the current ones. If you have the dimensions, you should be able to use those labels after setting them up.

Bill

View this thread on the Works forum...