Workstations freezing (OpenInsight 32-Bit)
At 12 AUG 2010 01:47:58PM David Nicol wrote:
Running OI 9.1.1, UD 3.0 on a Novell 6.5 Server. Since we started using OI 9.1.1, there have been a lot of workstations that freeze up and after several freeze ups, I have to restart LH3. Any ideas?
At 12 AUG 2010 02:55PM David Nicol wrote:
I just got the following message as OI 9.1.1 shut down.
AppName: oinsight.exe AppVer: 9.1.1.0 ModName: lh46clnt.dll
ModVer: 0.0.0.0 Offset: 0000832f
At 12 AUG 2010 05:02PM Jared Bratu wrote:
What version of OI did you upgrade from?
This reminds me of a problem that appears when revparam files aren't setup. OI 9.x tries to access the files directly and when multiple people sign in OI can crash with this error message.
First thing to do is run netdrv.exe and change to the UD 3.0 client driver so it matches your service.
If the problem persists run the LH service in debug mode. Do you see workstations connecting and accessing the files?
If so, then verify all of your directories with .LK/.OV files are properly setup with REVPARAM files.
At 12 AUG 2010 06:54PM Barry Stevens wrote:
Check that you have a network driver running. NETDRV.EXE
At 17 AUG 2010 12:06PM David Nicol wrote:
I ran netdrv.exe and changed the UD from 4.6 to 3.0.0.3 but some workstations are still freezing in OI or crashing. I see this statement in the description of the Novell UD 3.0: "There is only one REVPARAM file no matter how many different subdirectories you have with .LK and .OV files." Does this still apply?
Also, to start the UD on the Novell server, I use LH3Start. Three nlms are started. Which one needs to be in debug mode and how is it started?
At 18 AUG 2010 11:12AM Jared Bratu wrote:
Do the workstations still fail with the message you reported earlier?
"AppName: oinsight.exe AppVer: 9.1.1.0 ModName: lh46clnt.dll"
The REVPARAM file will apply to the directory where it is located and any subdirectories. The path is relative to the client, not the server. If you place a REVPARAM file in the root server drive but the client can't (or doesn't) access oinsight.exe from that path then the REVPARAM won't work.
Just to confirm, this is Netware and not Open Enterprise Server, right?
At 18 AUG 2010 02:21PM David Nicol wrote:
This is definitely a REVPARAM problem. I copied the revparam from the OI 4.13 directly and OI 9.1.1. This is the contents of revparam: ServerOnly=True
ServerName=192.168.0.3
TcpIpPort =9998
ShareName =OI413
With the revparam file in the OI 9.1.1 directory, OI won't load. I get an error about a couple of folders not being accessible and a sys1000 message.
I went looking for documentation on configuring revparam but was not able to find any.
This is Netware 6.5 and not OES.
At 18 AUG 2010 03:11PM Jared Bratu wrote:
It is very likely a misconfiguration between the server's LH3SRVC.INI and the REVPARAM. The UD documentation is available from this site:
The ServerName/TcpIpPort/ShareName should match the settings in the LH3SRVC.INI file.
Netware 6.5 has reached the end of life support with Novell which means I'm only able to provide some assistance through the discussion board on how to configure the UD 3.x for Novell. I did have a reported instance of it working for another customer but Revelation Software isn't able to recommend it as a supported platform.
After you changed the network driver on the client, do the workstations still fail with the message you reported earlier?
"AppName: oinsight.exe AppVer: 9.1.1.0 ModName: lh46clnt.dll"
Did you upgrade your existing OpenInsight system or is this a New Installation?
At 18 AUG 2010 05:19PM David Nicol wrote:
OI 9.1.1 is a new installation where I used APPBACKUP to transfer the stuff from 4.13 into 9.1.1. We talked a little about this in L.V.
With the documentation, I was able to configure LH3SRVC.INI and REVPARAM so that OI 9.1.1 is functioning with the UD. I will monitor the workstations for the next while to see if the freezing stops.
I have not had any crashes like I reported since I changed the NETDRV to use UD 3.0.0.3
At 20 AUG 2010 01:42PM David Nicol wrote:
OI 9.1.1 has been running with the UD 3.0.0.3. I'm still finding that workstations freeze up. When they do, its all workstations and to clear up the problem, OI is shut down on workstations and LH restarted.
I ran a log on LH for a few minutes but it grew too fast and I didn't know what to look for.
From the Netware 'Monitor', I see that when ARev is running these DLL's are running: LH3VOD, LH3CLNT, and RCL4. When OI 4.13 is running: LH and LH3CLNT. When OI 9.1.1 is running: LH and LH45INT.
Is this correct?
At 24 AUG 2010 12:40PM David Nicol wrote:
There is one more symptom that appears in OI 9.1.1. When I start OI and run a report, I get the correct numerical values from symbolic fields that link to another table as part of the calculation. If I run the same report a second time the calculations are incorrect. It appears that OI loses connection to the second table. If I run the attach command, all is well. Any suggestions?