Upgrading to UD 4.7 (Network Product) [Revelation On-Line Wiki]

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
{{tag>category:"Network Product" author:"Martin Drenovac" author:"Richard Bright" author:"Jared Bratu"}}

[[https://www.revelation.com/the-works|Join The Works program to have access to the most current content, and to be able to ask questions and get answers from Revelation staff and the Revelation community]]


==== Upgrading to UD 4.7 (Network Product) ====
=== At 23 FEB 2011 03:11:26AM Martin Drenovac wrote: ===
 
 
<QUOTE>
Have 2008 server and FS1005 errors, so in reading this group, it appears an upgrade to UD4.7 is the way to go:



Running setup.exe on 2008 server:

A previous version of the UD has been found on this system. Continuing will replace this version with the UD 4.7...



I then point the update to the directory where my lh46srvc.* is installed and I get:



An existing UD is not installed in the specified directory (dir name). Please specify....





Can we please have some assistance here..
</QUOTE>
----

=== At 23 FEB 2011 03:20AM Martin Drenovac wrote:  ===

<QUOTE>OK RTFM - & I see instructions to manually remove the registry entry. As I do. 



The setup.exe then works fine and prompts me for a key - to which i enter the current key - alas the key appears not to work. 



So how do we get the update happening please?



</QUOTE>

----

=== At 23 FEB 2011 03:55AM Richard Bright wrote:  ===

<QUOTE>Martin,

Chances are your key is NT+8digits while the 4.7 requires a nine digit  (provision for all the extra people deploying this).



While the upgrade is $0, Rev would like you to register the upgrade.  So the process may be contact David or (with his nod), an email with the site etc rego details to Dee@revelation.com



Richard

</QUOTE>

----

=== At 23 FEB 2011 02:31PM Jared Bratu wrote:  ===

<QUOTE>Richard's suggestions are spot on. Current serial numbers are 9 characters long and begin with NT (for purchase Universal Driver) or NU (for Network User License Universal Driver). Also check that the characters are entered into the setup program in UPPER case.

</QUOTE>

----

=== At 23 FEB 2011 03:02PM Martin Drenovac wrote:  ===

<QUOTE>Richard - hello mate. I didn't realise you could be so sarcastic. I will call Dave. Am still chuckling here!



How are you doing over there - can't believe what's happened in Christchurch. Our 3 TV channels have it on near the whole day.

</QUOTE>

----

=== At 23 FEB 2011 06:33PM Richard Bright wrote:  ===

<QUOTE>



Its a tragedy and drama of huge proportions. Fantastic help from international community - 100's of of rescue specialist, police and welfare from Oz, Japan, USA, UK etc are on ground or arriving. City is trashed - like a war zone or worse.  Despite the disaster, great community spirit, ... so many people reflecting good fortune in surviving the un-survivable; amazing generosity, optimism and sense of purpose.  Going to be tough for many in next few months but we will get a new city out of this.



BTW to repeat offer - any Revelation customers in ChCh that need  help getting their systems back up - Revelation is offering new software and we will help with remediation etc.



Richard Bright

BrightIdeas New Zealand

r.bright@ark.co.nz

Tel +64 (9) 534 9134

</QUOTE>


[[https://www.revelation.com/revweb/oecgi4p.php/O4W_HANDOFF?DESTN=O4W_RUN_FORM&INQID=WORKS_READ&SUMMARY=1&KEY=1B6DA9928D5823F485257840002CFDFE|View this thread on the Works forum...]]