I have an application running at a client site on Openinsight 3.2. They are running a development version with the application setup to go directly to the application main menu. The client has just converted to new hardware and is running Windows 98. After they converted to this setup they started getting an error when they try to exit the entire application. The error is "OENGINE. An error has occurred in your program. To keep running click ignore and save your work to another file." There is also a close option they can choose in the message. When they choose either option they then get a GPF error and the only way to clear the condition out is to reboot. One other item that we discovered is that this only happens if they make a change in a file. If they do nothing but view records in a session, it exits fine. I am running Win98 and have not been able to reproduce this.

I have a CLOSE Event to exit the application that contains the following statements:

DECLARE FUNCTION UTILITY

STAT=UTILITY('DESTROY','SYSTEM')

RETURN 0

Could there be a file missing on their machine that I have? Help!

Don,

I haven't been able to reproduce it either. The main thing I could suggest, from what I've gathered from your postings, is do have them run a client install on each workstation. The Client install should be on your OpenInsight 3.2 CD-ROM in the Client folder.

Besides that, perhaps upgrading the application (version number)? Or maybe, there is some sort of Anti-Virus (watch dog) software that could cause a conflict on such an event and removing it may clear the problem up?

Good luck,

-Stephen

This is a single user application not running on multiple workstations. What do you mean update the version? Are you talking about a version later than 3.2?

I checked my install disks and both sets I have are version 2.0. I did upgrades online to version 3.2. Is there a way I can get a full CD of 3.2 and try the client install? Thanks.

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