Join The Works program to have access to the most current content, and to be able to ask questions and get answers from Revelation staff and the Revelation community

At 04 JUN 2001 11:09:52AM Mark Marsh wrote:

Corporate policy forced a change from Novell to an NT Server since then we have 100-200 crashes a day!!!.

The Pipes are just being dropped and so locking up workstations. It happens randomly. Moving the programs (OI) locally and attaching the data on the Server fixes the problem but we have 220 Users!! Its an Administration nightmare in this configuration. Imagine doing a release to 220 individual machines :(

Revelation so far are claiming it is a problem with UK/International version of Windows as they do not have the problem in the States.

Im very dubious, has anyone else seen this problem?

Config:

Win98/2000 Workstations

NT 4 Server

NT Service

cheers

-Mark


At 04 JUN 2001 11:44AM Donald Bakke wrote:

Mark,

FWIW, we have several clients with that exact configuration (including our own office) and we don't have any problems.

dbakke@srpcs.com

SRP Computer Solutions, Inc.


At 04 JUN 2001 05:29PM [url=http://www.sprezzatura.com]The Sprezzatura Group[/url] wrote:

[notag]Exactly so, which is what is so infuriating about Mark's problem. The only place we know that this happens is in the UK, where it happens on just about every large site.

UK based NT is a guess based on empirical evidence, but it's just a guess. We've pretty much tried everything we can think of.

Mark's site has a program which can duplicate this almost at will, or at least within 5 minutes.

It seems to be related to file handles or openings, since the program in question mostly just hits on repository files, SYSREPOS, SYSREPOSWINEXES, SYSREPOSEVENTEXES, SYSOBJ and so forth.

Somehow, during this process, the tcp/ip connection just issues a disconnect request. There doesn't appear to be any warning.

Anyone who has any ideas, we're all more than will to listen.

We can provide more information to the curious.

[<A HREF="http://www.sprezzatura.com" onMouseOver="window.status='Click here to visit our web site?';return(true)">The Sprezzatura Group</A>]

[<I>World Leaders in all things RevSoft</I>]

[<img src="http://www.sprezzatura.com/zz.gif">]

[<script language="javascript">function openNewPage () {window.location.href=(document.TOCNavigator.pageToGoTo.options[document.TOCNavigator.pageToGoTo.selectedIndex].value);document.TOCNavigator.pageToGoTo.selectedIndex="0"}end hiding from non-JS browsers –></script>] [<FORM ACTION "" METHOD=GET NAME="TOCNavigator" <SELECT NAME="pageToGoTo" SIZE=1 onChange="openNewPage()"> <OPTION>Pull down this menu to choose whereabouts on the Sprezz site to go <OPTION VALUE="http://www.sprezzatura.com">Home Page <OPTION VALUE="http://www.sprezzatura.com/whatsNew.htm">What's New <OPTION VALUE="http://www.sprezzatura.com/senl.htm">SENL <OPTION VALUE="http://www.sprezzatura.com/patches.htm">Download S/LIST <OPTION VALUE="mailto:support@sprezzatura.com">Send mail to support at Sprezzatura <OPTION VALUE="mailto:sales@sprezzatura.com">Send mail to sales at Sprezzatura </SELECT> </FORM>][/notag] </QUOTE> —- === At 04 JUN 2001 08:51PM rayc@symmetryinfo.com wrote: === <QUOTE>Mark, Can you get the US version for testing. If there's no problem with the US version on the same machine, then you know something is wrong. FWIW, with regards to Windows 2000, I believe that there may be less variability since I saw something about easier implementation for people who need more than one language (not me of course. English is all I can handle and even then it's a challenge). I think the inference was one code-set (my interpretation). Along this line could you try Windows 2000. Ray rayc@symmetryinfo.com onmouseover=window.status=imagine … ;return(true)" Symmetry Info Ray Chan ~ Symmetry Info </QUOTE> —- === At 05 JUN 2001 04:47AM Michael Norton wrote: === <QUOTE>As some of you are aware we are also experiencing this problem. Following what you said about the SYS files here is an extract from LH2.LOG of the last hanging. RD 37 READSCAN*GOTFOCUS*P100.BUTTON_1 OK RO 57 P100.BUTTON_1 OK RD 37 READSCAN*LOSTFOCUS*P100.BUTTON_1 OK RO 37 READSCAN*..OIWIN* ERROR:100 FILE:0 GROUP:0 RO 37 SYSPROG*..OIWIN* OK RD 35 SYSPROGOIEVENTEXE*..OIWIN* ERROR:100 FILE:0 GROUP:0 RO 37 READSCAN*GOTFOCUS.LISTBOX* ERROR:100 FILE:0 GROUP:0 RO 37 SYSPROG*GOTFOCUS.LISTBOX* ERROR:100 FILE:0 GROUP:0 RO 37 READSCAN*GOTFOCUS* ERROR:100 FILE:0 GROUP:0 RO 37 SYSPROG*GOTFOCUS* ERROR:100 FILE:0 GROUP:0 RD 37 READSCAN*CHANGED*P100.LIST_1 OK RO 37 READSCAN*..OIWIN* ERROR:100 FILE:0 GROUP:0 RO 37 SYSPROG*..OIWIN* OK RD 35 SYSPROGOIEVENTEXE*..OIWIN* ERROR:100 FILE:0 GROUP:0 RO 37 READSCAN*LOSTFOCUS.LISTBOX* ERROR:100 FILE:0 GROUP:0 RO 37 SYSPROG*LOSTFOCUS.LISTBOX* ERROR:100 FILE:0 GROUP:0 RO 37 READSCAN*LOSTFOCUS* ERROR:100 FILE:0 GROUP:0 RO 37 SYSPROG*LOSTFOCUS* ERROR:100 FILE:0 GROUP:0 Key RD - Read RO - Read Only 35 - is the REVREPOS table 37 - is the SYSREPOSEVENTEXES table 57 - is an app helpfile table READSCAN is our app P100 is a window that contains a list box LIST_1 and two buttons BUTTON_1 and BUTTON_2 LIST_1 has a CHANGED event BUTTON_1 has a GOTFOCUS and LOSTFOCUS There are no other events on the controls Can anyone explain what OI is trying to do. There are other examples of this throughout the LOG on different windows and controls. Mike Norton Medicode Ltd mike@medicode.co.uk </QUOTE> —- === At 05 JUN 2001 07:53AM Oystein Reigem wrote: === <QUOTE>Michael, I think the 100 errors we see here are nothing abnormal but just the system looking for promoted events that aren't there. Please list the last few lines of the log instead. Isn't there a different error code near the end? - Oystein - </QUOTE> —- === At 05 JUN 2001 11:39AM Michael Norton wrote: === <QUOTE>Thats the problem the only error codes we have ever got have been the 100 errors. It just looks as thought its processing normally then it just ends. No errors!! </QUOTE> —- === At 06 JUN 2001 04:23AM Tim Marler @ Prosolve Software wrote: === <QUOTE>Mike, Has your app been migrated from Netware as well? Maybe there's a link? Possibly something to do with not running Fixvol? Tim </QUOTE> —- === At 06 JUN 2001 04:25AM Tim Marler @ Prosolve Software wrote: === <QUOTE>Mark, Does it happen on both 98 and 2000 clients or just one of them? Tim </QUOTE> —- === At 06 JUN 2001 09:51AM Marc Radley wrote: === <QUOTE>Mark We have found that there is a relationship with screen resolution and our OI apps freezing. If the user is running True Colour (24bit) on their desktop then there is a tendancy for the app to freeze solid if they move focus to another application. Running in High Colour (16bit) or lower seems to cure this. In the above scenario the likelihood of freezing seems to be directly related to the length of time the focus stays off the OI app. </QUOTE> —- === At 06 JUN 2001 10:04AM Mark Marsh wrote: === <QUOTE>We are currently testing Windows 2000 clients, and so far the results have been promising. We are rolling out more win2000 clients every week to our users and putting them back onto the network properly. So far we are upto about 80 of the 220 and its still Working without anywhere near the crashing levels we were seeing with win98. There are still crashes of course, but thats to be expected… come on we are running windows :) </QUOTE> —- === At 06 JUN 2001 11:23AM rayc@symmetryinfo.com wrote: === <QUOTE>Well that's good to know ;-) We're planning to replace our Windows NT server with a Windows 2000 server and convert some of our workstations from NT to 2000 as well. I think we're have to keep a 98 machine for testing however . Good luck, Ray rayc@symmetryinfo.com onmouseover=window.status=imagine … ;return(true)" Symmetry Info Ray Chan ~ Symmetry Info </QUOTE> —- === At 08 JUN 2001 09:17AM Mark Marsh wrote: === <QUOTE>We have 8 of the 220 users left to move to Win 2000 Workstation. And guess what, the other 212 are running without the crashing problem…. so far. It looks like Win2000 is the answer. A Very expensive solution :( but it looks like its worked. :) </QUOTE> —- === At 08 JUN 2001 09:28AM Mark Marsh wrote: === <QUOTE> </QUOTE> —- === At 17 AUG 2001 12:14PM Mark Marsh wrote: === <QUOTE> </QUOTE> View this thread on the Works forum...

  • third_party_content/community/commentary/forums_works/df666b8d9d31dd1b85256a6100534d44.txt
  • Last modified: 2023/12/30 11:57
  • by 127.0.0.1